How do I register?
You can register via our website or directly through the XLines mobile app. Tap "Sign Up", enter your phone number or email address, verify with a one-time code, and your account is ready. Download the app to start using your number.
Link to this answerHow do I get an XLines number?
Three simple steps: 1. Sign up on our website or the XLines app. 2. Choose a number plan from your preferred country. 3. Log in to the app and start making calls and sending texts right away.
Link to this answerHow long does it take to activate my XLines number?
Instantly. Your XLines number is available to use immediately after purchase. Just log in to the app with an internet connection and you are ready to go.
Link to this answerHow many numbers can I set up on my phone?
With Stripe payments, there is no upper limit — add as many numbers as you need. With Apple In-App Purchase, you can have one number per country and number type combination (e.g. one UK mobile, one UK landline, one US mobile).
Link to this answerCan I transfer my existing number to XLines?
We do not currently support number porting (transferring an existing number to XLines). You can purchase a new number from any of our available countries. If you have questions, please contact our support team at [email protected].
Link to this answerWhat happens to my number if I cancel my subscription?
When you cancel, your number stays active until the end of your current billing period. After that, it enters a 10-day cooling period during which you can reclaim it by resubscribing. After the cooling period, the number is permanently released and cannot be recovered.
Link to this answerCan I use XLines while roaming abroad?
Yes. As long as you have an internet connection, XLines works anywhere in the world. There are no roaming charges for XLines calls or texts. We recommend using Wi-Fi or a local SIM card for mobile data when travelling to avoid data roaming costs from your home network.
Link to this answerWill I need a new phone to use XLines?
No. XLines works on your existing iPhone (iOS 16+) or Android device (8.0+). Simply download the app and sign up — no new hardware required.
Link to this answerDo I need to sign a contract or commit to a minimum term?
XLines offers flexible plans with varying minimum terms so you can choose what works best for you. Billing frequency depends on the plan you purchase (monthly, quarterly, or annual). You can cancel at any time after your plan's minimum term. No hoops to jump through — simply cancel from the app or your account dashboard.
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