Can I receive calls on my XLines numbers?
Yes. XLines numbers work just like regular phone numbers — you can make and receive calls as well as send and receive text messages.
Link to this answerHow are calls and SMS charged?
Your subscription plan includes call minutes and SMS allowances which are used first. Any usage beyond your plan allowance is charged from your credit balance. You can top up your balance with £2, £5, £10, £20, £30, or £50. An auto top-up feature is available that automatically tops up your balance when it falls below £2. To check rates for a specific number, visit our pricing page and enter the number you want to call.
Link to this answerAre calls between XLines users free?
Yes. Calls and texts between XLines users are completely free. Invite your friends and family to XLines to enjoy free communication.
Link to this answerCan I receive texts and calls on my XLines number?
Yes. Your XLines number can receive texts and calls, making it a great second number for use with apps and services like WhatsApp, social media, and more. Please note that compatibility depends on the number type and the country in which you purchased the number. Some services may not send messages to certain number types or regions.
Link to this answerWhich numbers can I call using XLines?
You can call most numbers worldwide using XLines. To check rates for a specific destination, visit our pricing page and enter the number you want to call. Rates are also displayed on the keypad screen when you dial a number in the app.
Link to this answerWill my contacts pay more to call my XLines number?
No. XLines numbers are standard mobile or landline numbers. The cost for your contacts to call or text your XLines number is exactly the same as calling any other number of that type.
Link to this answerCan I call emergency numbers?
No. Calls to emergency numbers (such as 999, 911, or 112) are not supported on XLines. XLines is not a replacement for your primary phone service. Always use your regular phone or SIM for emergency calls.
Link to this answerCan I call premium or non-geographic numbers?
Premium rate numbers are blocked on XLines. Some non-geographic numbers may be reachable — contact [email protected] for details and rates on specific numbers.
Link to this answerHow do I make an international call?
All calls on XLines should be dialled in international format: 1. Dial "+" (long press 0 on the keypad). 2. Enter the country code (e.g. 44 for UK, 1 for US, 33 for France). 3. Dial the number without the leading zero. Example: To call a UK mobile starting with 07xxx, dial +44 7xxx xxx xxx.
Link to this answerWhy send SMS from XLines?
XLines SMS are often cheaper than regular texts, especially for international messages. You can send texts from any of your XLines numbers to any phone worldwide, and receive replies on the same number. Please note that SMS availability depends on the number type and country of the number you purchased. Not all number types support sending or receiving SMS.
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